FAQ
Here you will find a list of our frequently asked questions.
Do you accept walk-ins?
Currently not, we operate by appointment only.
What is the best way to make an appointment?
The best way to make an appointment is by sending us a message from the Contact page on our website or by calling (908) 349-0466. If there is no answer, please feel free to leave a message with your name, contact info, and some details about why you are calling, and we will return your call as soon as possible.
Are masks required when picking up and dropping off instruments? What protocols are in place regarding Covid-19?
Yes, masks are required when picking up or dropping off. We maintain strict cleaning standards in and around the shop and regularly disinfect surfaces, tools, and other items.
Do you offer contactless payment methods?
Yes, we accept contactless payment methods including PayPal, Venmo, Apple Pay, Google Pay, and Samsung Pay.
What other payment methods are available?
Traditional payment methods such as cash, credit cards, and checks are also accepted.
Is there parking at your location?
Yes, there is free street parking available.
What is your turnaround?
Turnaround times vary based on our current workload and the service being performed. Most repairs are completed in less than one week.
For all other inquiries, please contact us.
Alpha Guitar Works | 1155 Francyne Way, Union, NJ 07083
908.349.0466 | AlphaGuitarWorks@gmail.com
908.349.0466 | AlphaGuitarWorks@gmail.com
